Okay

NEW SUPPORT SITE! PLEASE READ.

I've moved off the old antiquated support system, for a few reasons namely the continual problems with the outdated SupportPress theme that caused me to have to run a really old version of WordPress, a server that was overworked causing slow load times and bad user experience, among other things.

The one unfortunate thing with the move was I couldn't port existing open tickets over as the system is 100% different, so if you had an open request please reopen your ticket and we'll get back to you shortly, thanks for your understanding and this move was for you guys I'm sure you'll be 200% happier with the experience.

Thanks for purchasing one of my premium themes! I pride myself on supporting my customers — if you're experiencing trouble getting setup, I'll do my best to answer your questions as soon as possible. Support covers getting setup, trouble using any features and bug fixes. I unfortunately can't provide support for modifications or 3rd party plugins.

Theme support is only offered to verified customers, through this site — any other method will be redirected back here. Please search the knowledge base articles before submitting a ticket.

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I get a "Broken Theme/Stylesheet Missing WordPress" error when uploading or activating?

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing" error message being displayed when trying ...

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How do I update my theme to the latest version?

You have two options using the Envato WordPress Toolkit plugin to update all within the admin, quickly and ...

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How do I customize my theme?

First off I'd recommend using a Child Theme, some of my newer themes come packed with a Child Theme Generator (http://www.screenr.com/tbos). After you've created ...

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  Public Ticket Activity

Daniel Freaking 0 always back   Updated 1 hour ago   2   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Hina Sultan:Delete 0 from property type and from Status and you will be good to go! Jim data importer does not fully install hangs at 99 percent   Updated 1 hour ago   1   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Jim:I submitted a private ticket #653166 on January 29th, and I have still not received any resolution to my issue, within that ticket number I provided you with a link to my php information of the ... Tom logo/header   Updated 2 hours ago   1   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Tom:My logo is missing. Header does not show logo. Daniel Maps Show just 2 or 3 properties   Updated 3 hours ago   6   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Chris Robinson:Checkout the link below, the php.ini file is located in the root of server however some servers are different and place it within a folder like "etc", all depends on your host. Your hosts support can ... Marty Change Login Button Color   Updated 3 hours ago   1   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Marty:I'm trying to change the color of the login button before the user actually logins. I was able to change the color for after the user has logged in to our logo's color. Would you be able to help me ... Kevin Pott Can't modify some info in the front end   Updated 4 hours ago   1   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Kevin Pott:Hi,I seem to be having trouble editing certain portions of the front end.1. I can choose if the listing is featured or available on a certain date when I enter a listing for the first time. I added ... Robert Barros missing everything   Updated 4 hours ago   4   WP Day Spa & Salon WordPress Theme Most recent comment from Hina Sultan:Hi,Installation Plus demo content has been complete at http://www.bfamily.net/ Chris Catalano status banner   Updated 4 hours ago   1   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Chris Catalano:Hello, We have added a custom status "Rented", but when displaying those properties there is no banner across the top like 'for sale', 'for rent', etc. Does something specific need to be done when ... Emre changing the status names   Updated 5 hours ago   4   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Emre:Sorted Aram regarding consultant theme   Updated 11 hours ago   1   WP Consultant — Responsive Multipurpose Theme Most recent comment from Aram:Hi,The "Read More" button at www.officeinsights.se/blogg doesn't work. How can this issue be resolved?bestAramRelated URL: http://www.officeinsights.se/blogg Miller Disable Posts Slider   Updated 17 hours ago   3   WP Pro Real Estate 6 Responsive WordPress Theme Most recent comment from Miller:Thanks for your reply Hina. I don't see a place to enter custom css in the theme settings. Attached is a screenshot of the menu options I see under WP Pro Real Estate 6 theme settings. Maggie where is the 23 September 15 update???   Updated 19 hours ago   1   WP Pro Real Estate 5 Responsive WordPress Theme Most recent comment from Maggie:I keep downloading the theme, but the update from 23 September 15 is not there. The download is from 2013. Where can i access the most recent update for this theme? Maggie Custom Posts Plugin   Updated 19 hours ago   1   WP Pro Real Estate 5 Responsive WordPress Theme Most recent comment from Maggie:If I deactivate and delete the CONTEMPO REAL ESTATE CUSTOM POSTS plugin and try to install the CT Real Estate Custom Posts plugin, the only thing that installs is the CONTEMPO REAL ESTATE CUSTOM ... Chad Logo Size   Updated 20 hours ago   1   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Chad:Why is there no way to control the logo size in the theme options? I have a wide logo and the default size squeezes it down so much you can't even read it... Am I missing something? I have looked all ... Robert Barros missing everything   Updated 22 hours ago   1   WP Day Spa & Salon WordPress Theme Most recent comment from Robert Barros:COPY OF EMAIL SENT TODAY USING THE LINK: http://themeforest.net/user/contempoinc OPTION: Email contempoincHello Sir. I am not sure if you are getting my messages however I have open two tickets so ...
https://contempo.ticksy.com/