Okay

NEW SUPPORT SITE! PLEASE READ.

I've moved off the old antiquated support system, for a few reasons namely the continual problems with the outdated SupportPress theme that caused me to have to run a really old version of WordPress, a server that was overworked causing slow load times and bad user experience, among other things.

The one unfortunate thing with the move was I couldn't port existing open tickets over as the system is 100% different, so if you had an open request please reopen your ticket and we'll get back to you shortly, thanks for your understanding and this move was for you guys I'm sure you'll be 200% happier with the experience.

Thanks for purchasing one of my premium themes! I pride myself on supporting my customers — if you're experiencing trouble getting setup, I'll do my best to answer your questions as soon as possible. Support covers getting setup, trouble using any features and bug fixes. I unfortunately can't provide support for modifications or 3rd party plugins.

Theme support is only offered to verified customers, through this site — any other method will be redirected back here. Please search the knowledge base articles before submitting a ticket.

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  Public Ticket Activity

Daniel Testimonials   Updated 2 hours ago   3   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Daniel:I have added 23 testimonials in total, all of them "published" and all of them containing the category customer_testimonials. Daniel Images upload on front do not shows on back   Updated 3 hours ago   5   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Hina Sultan:Hi,We are looking into this issue, most probably we will release an update for this issue today/tomorrow. You will be notified about theme update via Themeforest soon. Владимир Contempo Mortgage Calculator Widget not translates with WPML string   Updated 3 hours ago   2   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Hina Sultan:Hi,Contempo Mortgage Calculator Widget all localized with its own language folder and files. ciprian missing listing menu from admin page   Updated 3 hours ago   3   WP Pro Real Estate 5 Responsive WordPress Theme Most recent comment from Hina Sultan:Sorry we dont work on remote sessions, You can post temporary login details here which you can delelte once your issue is resolved. Mishan Rental Site - different rates for different seasons   Updated 4 hours ago   2   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Hina Sultan:Hi,I'm afraid, this option is not available in current version of theme. But I've just added it to the official request list on your behalf so it can get reviewed for a future update by our ... Ethan Services Page Header Background Image   Updated 4 hours ago   4   WP Day Spa & Salon WordPress Theme Most recent comment from Hina Sultan:1) set background image in top header?See here at: http://www.awesomescreenshot.com/image/807399/978f38d841a955f88bfa7e433e46317d Marty Change Login Button Color   Updated 4 hours ago   2   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Hina Sultan:Hi,Yes, you can change it via custom css. Please read KB article:How do I customize my theme? Aram regarding consultant theme   Updated 4 hours ago   2   WP Consultant — Responsive Multipurpose Theme Most recent comment from Hina Sultan:Hi,Here is the fix for issue:Open file consultant/loop.php at line number 45Replace # with : Miller Disable Posts Slider   Updated 4 hours ago   4   WP Pro Real Estate 6 Responsive WordPress Theme Most recent comment from Hina Sultan:You can find custom css here at WP Pro Real Estate 6 > Create Skin scroll down a bit Kevin Pott Can't modify some info in the front end   Updated 4 hours ago   1   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Kevin Pott:Here are the credentials to see what is happening.URL : habec-immobilier.com/adminLogin: marcoPass : cinetic6185Please help! Kevin Pott Can't translate Property features   Updated 5 hours ago   5   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Kevin Pott:Hi Hina,I just posted them in a different ticket because I had more questions/problems.Thanks Chad Logo Size   Updated 5 hours ago   2   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Hina Sultan:Hi,You can achieve desired logo/header height via custom css, Click here to read How do I customize my theme? Maggie where is the 23 September 15 update???   Updated 5 hours ago   2   WP Pro Real Estate 5 Responsive WordPress Theme Most recent comment from Hina Sultan:Hi,You can grab latest theme copy from themeforest.net Maggie Custom Posts Plugin   Updated 5 hours ago   2   WP Pro Real Estate 5 Responsive WordPress Theme Most recent comment from Hina Sultan:Hi,Please post admin login details so I can look into this issue for you, it’s secure.Note: Please Mark Ticket Private when sharing Admin login details. Alex Map in listings search page   Updated 10 hours ago   3   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Alex:Hi Hina,I disabled all non-theme plugins but that didn't fix the problem.
https://contempo.ticksy.com/