Okay

NEW SUPPORT SITE! PLEASE READ.

I've moved off the old antiquated support system, for a few reasons namely the continual problems with the outdated SupportPress theme that caused me to have to run a really old version of WordPress, a server that was overworked causing slow load times and bad user experience, among other things.

The one unfortunate thing with the move was I couldn't port existing open tickets over as the system is 100% different, so if you had an open request please reopen your ticket and we'll get back to you shortly, thanks for your understanding and this move was for you guys I'm sure you'll be 200% happier with the experience.

Thanks for purchasing one of my premium themes! I pride myself on supporting my customers — if you're experiencing trouble getting setup, I'll do my best to answer your questions as soon as possible. Support covers getting setup, trouble using any features and bug fixes. I unfortunately can't provide support for modifications or 3rd party plugins.

Theme support is only offered to verified customers, through this site — any other method will be redirected back here. Please search the knowledge base articles before submitting a ticket.

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How do I update my theme to the latest version?

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  Public Ticket Activity

Daniel Send copy of email   Updated 14 hours ago   4   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Hina Sultan:Its an hour job plus setup Cost @ 25$ Josianne javascript conflict with contact form   Updated 14 hours ago   2   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Hina Sultan:Hi,I'm afraid we do not provide support for 3rd party plugin - you will need to customize the theme code to achieve this (Plugin integration). Please notice that customizations of this nature are ... Daniel OUT from frontend not redirect   Updated 14 hours ago   4   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Hina Sultan:Hi,Please post admin login details so I can look into this issue for you, it’s secure.Note: Please Mark Ticket Private when sharing Admin login details. Lubos Novotny Problem displaying properties   Updated 15 hours ago   2   WP Pro Real Estate 6 Responsive WordPress Theme Most recent comment from Hina Sultan:Hi,The correct version of plugin CT Real Estate Custom Posts is v1.0.0 once you’ve installed, DONT UPDATE IT via the admin. Just ignore the update notification its unfortunately outside my ... kevin Adjust Tint on page header image   Updated 15 hours ago   2   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Hina Sultan:Duplicate ticket https://contempo.ticksy.com/ticket/662785 Pritesh RE:Not mobile freindly   Updated 15 hours ago   2   WP Pro Real Estate 6 Responsive WordPress Theme Most recent comment from Hina Sultan:Hi,It is opening on mobile and working, Please try open in mobile rather testing online. Ethan Services Page Header Background Image   Updated 15 hours ago   2   WP Day Spa & Salon WordPress Theme Most recent comment from Hina Sultan:Hi,Would you please include website and web page URL where you having issue. It would be great if you take snapshot with outlines. katy updating theme   Updated 1 day ago   3   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from katy:the menu is missing.. no drop down items (though they exist)the testimonial is now blank Daniel Colour Stile on skin makes no sense   Updated 2 days ago   3   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Daniel::) Thanks !! Solved... Daniel Change Color on Header   Updated 2 days ago   3   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Daniel:For most all works, but, for login/register buttom dont work.I use:.topbar-wrap li.login-register a { background:#FFFFFF; border-bottom-right-radius:3px; color:#FFFFFF; padding:6px 16px;}and ... Kevin Can't translate Property features   Updated 3 days ago   2   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Hina Sultan:Hi,The statuses and features actually come from the Contempo Real Estate Custom Posts plugin so you’ll need to translate them separately from the theme go into Loco Translate > Manage Translations ... Mark How to download media   Updated 3 days ago   4   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Hina Sultan:Hi Mark,You can download media images via FTP OR you can have a look at following plugin:https://wordpress.org/plugins/downml/screenshots/ Kathia Remove Current Day Spa Logo   Updated 3 days ago   4   WP Day Spa & Salon WordPress Theme Most recent comment from Hina Sultan:Here you go!#masthead .site-logo{ display:none!important; } Aaron Gold Slider and other question   Updated 3 days ago   3   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Hina Sultan:Hi Aaron,#1There is no option available in theme by default, You need to customize to achieve your desired feature.#2You can change Find A Home Text from menus via Appearance > Menus#Fo Blog ... Joni Agent Contact Email   Updated 3 days ago   6   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Joni:Thank you! Much appreciated!
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