Okay

NEW SUPPORT SITE! PLEASE READ.

I've moved off the old antiquated support system, for a few reasons namely the continual problems with the outdated SupportPress theme that caused me to have to run a really old version of WordPress, a server that was overworked causing slow load times and bad user experience, among other things.

The one unfortunate thing with the move was I couldn't port existing open tickets over as the system is 100% different, so if you had an open request please reopen your ticket and we'll get back to you shortly, thanks for your understanding and this move was for you guys I'm sure you'll be 200% happier with the experience.

Thanks for purchasing one of my premium themes! I pride myself on supporting my customers — if you're experiencing trouble getting setup, I'll do my best to answer your questions as soon as possible. Support covers getting setup, trouble using any features and bug fixes. I unfortunately can't provide support for modifications or 3rd party plugins.

Theme support is only offered to verified customers, through this site — any other method will be redirected back here. Please search the knowledge base articles before submitting a ticket.

  Featured Articles

I get a "Broken Theme/Stylesheet Missing WordPress" error when uploading or activating?

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing" error message being displayed when trying ...

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How do I update my theme to the latest version?

You have two options using the Envato WordPress Toolkit plugin to update all within the admin, quickly and ...

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How do I customize my theme?

First off I'd recommend using a Child Theme, some of my newer themes come packed with a Child Theme Generator (http://www.screenr.com/tbos). After you've created ...

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  Public Ticket Activity

Maggie where is the 23 September 15 update???   Updated 2 hours ago   1   WP Pro Real Estate 5 Responsive WordPress Theme Most recent comment from Maggie:I keep downloading the theme, but the update from 23 September 15 is not there. The download is from 2013. Where can i access the most recent update for this theme? Maggie Custom Posts Plugin   Updated 2 hours ago   1   WP Pro Real Estate 5 Responsive WordPress Theme Most recent comment from Maggie:If I deactivate and delete the CONTEMPO REAL ESTATE CUSTOM POSTS plugin and try to install the CT Real Estate Custom Posts plugin, the only thing that installs is the CONTEMPO REAL ESTATE CUSTOM ... Chad Logo Size   Updated 3 hours ago   1   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Chad:Why is there no way to control the logo size in the theme options? I have a wide logo and the default size squeezes it down so much you can't even read it... Am I missing something? I have looked all ... Robert Barros missing everything   Updated 5 hours ago   1   WP Day Spa & Salon WordPress Theme Most recent comment from Robert Barros:COPY OF EMAIL SENT TODAY USING THE LINK: http://themeforest.net/user/contempoinc OPTION: Email contempoincHello Sir. I am not sure if you are getting my messages however I have open two tickets so ... Emre changing the status names   Updated 9 hours ago   3   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Emre:Now just correcting all my questions;I have sorted out statuses. No more problems with that.But my other problem is you know "http://www.turquoisegetaways.com/status/honeymoon-villa-kalkan/" this ... ciprian missing listing menu from admin page   Updated 10 hours ago   2   WP Pro Real Estate 5 Responsive WordPress Theme Most recent comment from ciprian:I am not feeling comfortable with providing with the username and password, but I am open to a remote session, so you can take a look at what is going on in there.Could you please tell me when would ... Владимир Contempo Mortgage Calculator Widget not translates with WPML string   Updated 11 hours ago   1   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Владимир:Hi there!Contempo Mortgage Calculator Widget not translates with WPML string translation. No strings detected Any idea?Thank you! KC Reordering listing photos   Updated 11 hours ago   2   WP Pro Real Estate 3 Responsive WordPress Theme Most recent comment from KC:Sure-http://kennedyrealestate.com/wp-admin/Username: guest-adminPassword: vYqLWHg1TH&*Q&(N!CbbPi9C pia Listings   Updated 17 hours ago   3   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from pia:Hello Hina, Thanks for your help. I still have some problems:I added "featured" in the status and enabled "featured listings" on homepage. Thats fine. And i can see them when i am logged in. But for ... Rob Infobubble on Map   Updated 21 hours ago   1   WP Pro Real Estate 5 Responsive WordPress Theme Most recent comment from Rob:The map displays infobubbles for IDX search. However, the infobubbles display behind the map.This happens on my own site as well as yours. Here is the example on ... Daniel Testimonials   Updated 22 hours ago   1   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Daniel:I have been adding testimonials to my site but the dedicated testimonials page is only displaying about 35% of them. How do I get them all to show up on that page?The page I am referring to is ... Daniel OUT from frontend not redirect   Updated 23 hours ago   4   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Daniel:http://179.190.55.146/~resid485/Login: Regina GuilgerPass: mudar123 Daniel Maps Show just 2 or 3 properties   Updated 23 hours ago   5   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Daniel:Right Chris, thanks. and how do i change this on php.ini (i cant even find this file).Thanks again. Daniel Bug on search   Updated 23 hours ago   3   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Daniel:Perfect. Solved. Thanks ! :) Daniel Images upload on front do not shows on back   Updated 23 hours ago   4   WP Pro Real Estate 7 - Responsive WordPress Theme Most recent comment from Daniel:http://179.190.55.146/~resid485/Login: Regina GuilgerPass: mudar123
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